General
Smoke-free property
Heating
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Room service
Pet bowls
Shared lounge/TV area
Elevator
Air conditioning
Wake-up service
Soundproof rooms
Hypoallergenic room available
Hypoallergenic
Convenience store on site
Hardwood or parquet floors
Food & Drink
Wine/Champagne (Paid)
Special diet meals (on request)
Bar
Restaurant
Fruit (Paid)
Breakfast in the room
Coffee house on site
Snack bar
Tea/Coffee maker
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Security alarm
Key access
Safe
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Accessibility
Visual aids (tactile signs)
Visual aids (Braille)
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
24-hour front desk
Media & Technology
Flat-screen TV
Radio
TV
Telephone
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Business Facilities
Business center
Meeting/Banquet facilities (Paid)
Fax/Photocopying
Private bathroom
Free toiletries
Hairdryer
Shower
Kitchen
Electric kettle
Refrigerator
Bedroom
Wardrobe or closet
Alarm clock
Living Area
Sitting area
Desk
Cleaning Services
Laundry (Paid)
Dry cleaning (Paid)
Spa
Fitness center
Fitness